Privacy notice
Version 2026-09-21.1 · 18 September 2026
Crew Office — private testing; name registration pending
hello@crewoffice.caInformation and purposes
We use your sign-in email, business details and records to provide CrewOffice, support your account and administer trials and billing. We record the version and time of your agreement and your choices about optional emails. We do not sell your information or your customers' details.
Access and service providers
Your business records are restricted to your account. Authorized operators and service providers may access information only as needed to run, secure and support the service or meet legal requirements. The private owner dashboard shows account, trial, billing and consent information; it does not show your customer records or stored files. Hosting, authentication, email and payment providers process information on our behalf. Payments are processed by Stripe; we do not store full payment card numbers. Information may be processed outside your province or country.
Optional emails
Account marketing emails remain disabled during this private test. Brian may manually send release reminders to friends and family he personally invited to test CrewOffice. Each reminder is separately selected and reviewed. You can turn off private tester reminders in Account controls or reply to ask us to stop. Verification, security and essential account emails still operate. Agreeing to the service terms does not give marketing consent.
Early-access list
The public CrewOffice website offers a separate early-access form. If you submit it and tick the permission box, we store your name, email, optional business name and phone number, consent version and time so we can email CrewOffice availability and product updates. We use an optional phone number only for a personal early-access follow-up, not marketing texts. The private owner dashboard can review this list. You can withdraw permission at any time by contacting hello@crewoffice.ca.
Suggestions and update records
If you send a suggestion, the Crew Office owner can see your category, message, account email and business name so the team can review it. Other customers cannot see it. Please do not include passwords or customer details. We record the version, selected recipient, requester, time and sending result for release reminders to avoid duplicate emails. These suggestion and reminder records are removed from active systems when the associated account is deleted.
Retention and deletion
We keep account and CRM records while your account remains open. Cancelling a subscription does not delete your company. After company deletion, CRM records and stored files are removed from active systems and optional marketing permission is withdrawn. Minimal agreement and consent evidence is retained for up to six years after closure for legal and compliance purposes, unless a specific legal obligation requires otherwise. Provider billing and tax records may have different legally required retention periods. Recovery copies are restricted, are not used for marketing and may remain until their backup retention period ends. Ask support about a deletion or retention request.
Your choices and questions
You can review your account details, export your business records, change your email preference, cancel a subscription and request company deletion. Contact support to request access to or correction of personal information, withdraw consent or raise a privacy concern. We may need to verify your identity before acting. Withdrawing optional marketing consent does not remove your service access.